Welcome to Prime Transport Cargo Logistics. These Terms and Conditions govern the use of our website, services, and all related operations. By accessing our site or booking a service, clients agree to comply with and be bound by the following terms.
1. Definitions
- Company: Refers to Prime Transport Cargo Logistics, its employees, agents, and affiliates.
- Client: Refers to any individual or business using our services.
- Service: Refers to the transportation, logistics, or delivery services provided by the company.
2. Service Agreement
By booking a service, the client authorizes Prime Transport Cargo Logistics to arrange transportation of vehicles, cargo, or pets as specified in the order. The company acts as a licensed logistics provider and may assign carriers or subcontractors to complete the transport.
All bookings are subject to availability and confirmation.
3. Quotes and Payments
- All quotes are based on the information provided by the client. Any changes in vehicle type, weight, dimensions, or pickup/delivery location may affect the final cost.
- A deposit or full payment may be required to confirm a booking.
- Payments must be made using approved methods. Failure to complete payment may result in cancellation or delay of service.
4. Cancellations and Refunds
Cancellations and refunds are governed by our Return and Refund Policy. Clients are encouraged to review that policy before booking.
5. Client Responsibilities
Clients must:
- Provide accurate and complete information for pickup and delivery.
- Ensure vehicles or cargo are ready for transport at the scheduled time.
- Remove personal belongings from vehicles unless otherwise approved.
- Comply with all applicable laws and regulations related to the shipment.
Failure to meet these responsibilities may result in additional fees or service delays.
6. Company Responsibilities
Prime Transport Cargo Logistics agrees to:
- Arrange safe and timely transport of vehicles, cargo, or pets.
- Maintain proper licensing, insurance, and compliance with transport regulations.
- Communicate updates and handle all shipments with professionalism and care.
7. Insurance and Liability
All shipments are covered under the company’s insurance policy during transport. However, liability is limited to the terms of that policy. The company is not responsible for:
- Damage caused by natural disasters, weather, or road conditions.
- Pre-existing mechanical issues or defects.
- Personal items left inside vehicles or cargo.
Clients are encouraged to review insurance coverage details before transport.
8. Delays and Force Majeure
The company is not liable for delays caused by events beyond its control, including but not limited to weather, accidents, road closures, strikes, or government restrictions. In such cases, the company will make reasonable efforts to complete delivery as soon as possible.
9. Prohibited Items
Clients may not ship hazardous materials, illegal goods, or items prohibited by law. The company reserves the right to refuse or cancel any shipment that violates these terms.
10. Dispute Resolution
Any disputes arising from these terms or related services shall first be addressed through direct communication. If unresolved, disputes may be settled through arbitration or in a court of competent jurisdiction in the company’s operating region.
11. Intellectual Property
All content on the Prime Transport Cargo Logistics website — including text, images, logos, and design — is the property of the company and may not be copied, reproduced, or distributed without written permission.
12. Privacy
Use of our website and services is also governed by our Privacy Policy, which outlines how personal information is collected and protected.
13. Policy Updates
Prime Transport Cargo Logistics reserves the right to update or modify these Terms and Conditions at any time. Changes will take effect immediately upon posting on the website. Continued use of our services constitutes acceptance of the updated terms.